LEGAL REFERENCE

Your privacy matters to us

At pustakatoto, protecting your account data and payment information is foundational to how we operate. This policy explains what we collect, how we use it and the safeguards...

Your data, your controlTransparent collection practicesSecure payment pathwaysQRIS • DANA • OVO • GoPay
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pustakatoto Your privacy matters to us

What this policy covers

pustakatoto collects personal information — your name, email, phone number, account credentials and payment details — to create and maintain your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver the platform experience you expect. We also track your gaming activity, session data and IP address to detect fraud, comply with local regulations in supported regions and improve your lobby

experience. All data is stored on secured servers and never sold to third parties without your explicit consent. This policy is governed by the jurisdiction where pustakatoto operates and applies to all users in supported regions.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy

Email support Reach our privacy team at [email protected] with data...
Account settings Log into your account anytime to review, update...
In-app chat Open our live chat from the lobby footer...
WHY VISITORS TRUST US

How we maintain trust

Encryption standard

All account and payment data travels over TLS 1.3 encryption. DANA, OVO, GoPay and QRIS transactions are tokenized to prevent exposure.

Third-party audits

Our privacy and security posture is reviewed quarterly by independent auditors. Reports are available upon request to account holders.

Fraud detection

We monitor session activity in real-time to flag unauthorized access attempts and protect your account from compromise.

Data retention limits

Personal data is retained only as long as necessary. After account closure, your information is deleted within 90 days unless law requires retention.

Staff access controls

Only authorized team members can view your payment and account details, and only when resolving your support request.

Cookie transparency

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies anytime.

Consistency across our platform

Same standards everywhereWhether you access pustakatoto on mobile, tablet or desktop, encryption and data handling remain identical.
Unified account profileYour account data, deposit history and preferences sync across all devices and sessions in real-time.
Single privacy controlPrivacy settings you change in the account menu apply to your entire profile — no separate controls needed per device.
Consistent payment securityDANA, OVO, GoPay and QRIS deposits are secured the same way across web and mobile lobby access points.
Shared support teamPrivacy requests, data downloads and account corrections go to the same support queue — one response standard for all.
Regular updatesWhen we update this policy, all account holders receive email notification at least 30 days before changes take effect.
Audit transparencyThird-party security reviews and privacy assessments are disclosed to the public in annual transparency reports.
AT A GLANCE

What privacy means in your account

01
One login, full visibility Open your account once and see all your deposit history, session logs and personal data in one dashboard — no hidden pages.
02
Data download on demand Request a copy of everything we hold about you — your profile, transactions, game history — as a downloadable file anytime.
03
Deposit detail protection DANA, OVO, GoPay and QRIS payment references are masked in your lobby history. Full details appear only in your private account settings.
04
Session transparency Your login history, IP addresses and device fingerprints are visible to you in real-time so you can spot any unauthorized access.
05
Opt-out controls Turn off analytics tracking, marketing emails and cookie-based recommendations in your privacy preferences without affecting core account features.
06
Account deletion rights Close your account permanently and request total data erasure. We confirm deletion within 90 days and retain no backup copies.

Privacy questions from our account holders

We collect your name, email, phone number, account credentials, residential address for verification, and payment details tied to DANA, OVO, GoPay or QRIS. We also log your IP address, device type, session duration and game selections to prevent fraud and improve your lobby experience.

Payment details are never stored in plaintext. DANA, OVO, GoPay and QRIS transactions are tokenized — we receive only a secure reference, not your actual credentials. All payment data is encrypted at rest and in transit using TLS 1.3.

Yes. Log into your account, navigate to Settings > Privacy, and select 'Request Data Export'. We'll compile your profile, deposit history, game logs and device records into a downloadable file within five business days.

We share data only with payment processors, fraud-detection vendors and regulators where required by law in supported regions. We never sell your personal information, gaming history or contact details to advertisers or marketing firms without your explicit written consent.

Upon account closure, your personal data is flagged for deletion and permanently removed within 90 days. Deposit records may be retained longer if required by financial regulations in your supported region, but gaming history is purged immediately.

We review this policy quarterly and update it as needed to reflect legal changes, new features or improved security measures. All account holders receive email notification at least 30 days before any material changes take effect.

Email [email protected] with any questions about how we handle your data, your rights or this policy. You can also use the in-app chat from the lobby footer or contact our support team through your account settings.